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Often, once we’re done paying for our mattress purchase, we think that the deal is sealed and all we have to do is wait for the delivery truck to come by and bring our order. Not quite so. There are some things we still have to watch out for, especially when it comes to mattress delivery. It’s an isolated case, but there are instances when a perfectly good mattres is ruined during the delivery.

Consumer Affairs has some practical tips we should take note of:

• Do not accept rooftop or small pickup deliveries. Because most showrooms do not even have instore warehouses, deliveries of this variety increase your chance of getting bedding right off the floor.
• Insist your mattress be delivered by two individuals to prevent your product from being slammed into corners on its way into the bedroom.
• Before the product enters your home, have the delivery personnel clean off the packaging outside.
• Check the packaging for tape, which, according to an industry insider may signify one of two scenerios: it may be “covering a slight or large rip in the plastic bag. This is a red flag that the mattress may be soiled at the point of exposure,” or, “the mattress may be a re-bag.”
• Do not open the packaging unless satisfied with the “in-the-bag” appearance. Once the packaging has been removed, make sure to check your brand new mattress for bugs. As one insider puts it, “I’ve seen roaches, flying ants and spiders aplenty, so don’t be surprised if you do too.”
• Stand the mattress upright in a well-lit room and swat it on each side. Excessive dust? You’ve landed yourself a floor model. Red ants? Don’t worry, it’s just “scuffed”.

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